E-Mailing Your Way to the Top Series: Writing Effective E-Mails
Product Code: emat02 Time: 3.0 hour(s) CEUs: Available

Summary:
This course provides information on how to use e-mails to communicate appropriately and effectively in a professional environment.

Objectives:

  • Identify the four communication channels and when to use each one most appropriately
  • Describe common misuses of e-mail in a corporate environment
  • Craft concise, effective e-mail messages


Topics:

  • When to use e-mail
  • Communication channel selection
  • Impacts of corporate culture
  • E-Mail channel abuses
  • Initiating an e-mail
  • Responding to e-mails
  • Writing clear and concise messages

Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.

Copyright Information:

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Terms of Use:

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