Leadership (Videos): Tilt The Field: Attitude
Product Code: pb078 Time: 24.0 minute(s) CEUs:

Summary:
We now live in a world where the rate of change is increasing and where the key to success is having a new attitude that is durable and flexible. In this program, you'll learn how to become committed to inventing the future using the concepts of the new Thoughtware. You'll also learn the importance of service excellence and strategies to use for service Thoughtware.

Objectives:



    Topics:

    • Introduction
    • Tilt the Field: Attitude
    • The New Thoughtware
    • Invent the Future
    • Service Excellence
    • Service Thoughtware
    • Service Thoughtware Components
    • Service Thoughtware Strategies
    • A New Attitude
    • Summary

    Technical Requirements:
    Minimum 500MHz Processor; 128 MB RAM; Minimum display resolution 1024x768; Windows 2000, XP, Vista, 7 or Mac OS X v10.4+; Internet Explorer 7.0+ or Firefox 3.0+ or Chrome 3.0+ or Safari 4.0+. 56K minimum connection; Adobe Flash Player 9.0+ or Windows Media Player 9.0+ for IE users who do not have Adobe Flash Player; JavaScript, popup windows and cookies enabled; Sound card with speakers or headphones strongly recommended.

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    Terms of Use:

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