Customer Service (Videos): Crown Your Customers (Interview)
Product Code: pb030 Time: 4.0 minute(s) CEUs:

Summary:
In today's customer economy, customers are at the base of successful businesses more than ever. Watch as Patricia Seybold, founder and CEO of the Patricia Seybold Group, discusses what businesses need to do to attract and keep customers.

Objectives:



    Topics:

    • Interview with Patricia Seybold

    Technical Requirements:
    P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.

    Copyright Information:

    Trademark Information:
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    Terms of Use:

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